TERMS AND CONDITIONS

TERMS AND CONDITIONS

  1. INTRODUCTION

Welcome to Libretto Publishers Ltd, an independent publishing company and international magazine of arts. By accessing our Service, you agree to be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these Terms, you should not use our Service.

  • ENTIRE AGREEMENT

These terms and conditions, together with our privacy policy shall constitute the entire agreement between you and Libretto Publishers Ltd in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Please read these Terms carefully and make sure that you understand them, before purchasing any product or services from us.

  • INTELLECTUAL PROPERTY RIGHTS

All content published through our Service, including text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of Libretto Publishers Ltd or its licensors and protected by copyright and intellectual property laws. You agree not to reproduce, distribute, modify, or create derivative works from the content provided through our Service without explicit permission from Libretto Publishers Ltd.

4. WEBSITE USAGE LICENSE

This Website Usage License governs your access and use of the online platform and website operated by Libretto Publishers Ltd, an independent publishing company and international magazine of arts. By accessing, browsing, or using the website, you accept and agree to be bound by the terms of this License, along with our Terms and Conditions and Privacy Policy. If you do not agree to these terms, you should not use the Sites.

  1. Grant of License

Libretto Publishers Ltd grants you a non-exclusive, non-transferable, revocable license to access and use the Sites strictly in accordance with this License. This License is granted solely for your personal, non-commercial use in accessing content provided by Libretto Publishers Ltd and engaging with its services as permitted under the terms defined herein.

  • Restrictions on Use

You are permitted to use the Sites for lawful purposes as intended under this License. The following use restrictions apply:

  1. You shall not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the website.
  2. You shall not use the website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party’s use and enjoyment of the website.
  3. You shall not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the website.
  4. You may not use the website to publish or distribute any advertising, promotional material, or solicitation to other users of the website without the express written consent of Libretto Publishers Ltd.

5.  ACCOUNT INFORMATION

  1. When creating an account with Libretto Publishers Ltd, you may be asked to supply certain relevant information including your name, email address, and other contact information. You agree to provide information that is accurate, complete, and current at all times to enable you order as a purchaser.
  • You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

6.  PAYMENT FOR BOOK ORDERS

Thank you for your interest in ordering our published books from our website. Below you will find the payment process for book orders made through our website, over the phone, or by any other means we provide. By placing an order with us, you agree to these terms.

  1. Payment Methods

We accept the following payment methods for book orders:

  • Credit Cards: Visa, MasterCard, Verve through Paystack.
  • Direct Bank Transfer: Details for bank transfers will be provided when you tick the box.

Please ensure that you provide the correct payment details to facilitate a smooth transaction. All payment information is encrypted and handled with the highest standards of security.

  • Currency

All transactions are processed in specify currency, e.g., USD, EUR, GBP. If your credit card is denominated in another currency, the charge will be converted by your credit card company at the current exchange rate.

  • Pricing

Prices for books and other products listed on our website or promotional materials are subject to change without notice. However, once your order is confirmed, the price quoted at that time will be honored regardless of subsequent price changes. All prices on the website and product pages are shown exclusive of VAT despite marked differently. Some purchases are subject to VAT, which will be charged at the appropriate official rate.

  • Order Confirmation

Upon completion of your payment, you will receive an order confirmation via email. This confirmation will serve as your receipt and include details of your purchase.

  • Security

We take the security of your personal and payment information seriously. Our Sites are equipped with industry-standard security measures to ensure the safety of your personal and payment data. We do not store credit card details nor do we share customer details with any third parties.

  • Refunds and Cancellations

Refunds and cancellations are handled on a case-by-case basis. If you wish to cancel your order or if you receive an incorrect or defective item, please contact us immediately. Detailed information on our refund and return policies can be found in our Returns Policy section.

7.  DELIVERY FOR BOOK ORDERS

We are committed to ensuring that your new book arrives promptly and in excellent condition. Below are the delivery terms and conditions that apply when you purchase books from us.

  1. Shipping Methods

We offer several shipping options to meet your needs:

  • Standard Shipping: Typically arrives within 5-7 business days.
  • Expedited Shipping: Arrives within 2-3 business days.
  • International Shipping: Delivery times vary depending on the destination country, but typically range from 7-2 business days or a month.

Shipping fees are calculated based on the weight of your order, the chosen shipping method, and your location. All shipping costs will be clearly displayed at checkout before you complete your purchase.

  • Order Processing

Orders are processed and shipped during regular business hours (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day. Once your order is processed and shipped, we will send you a shipping confirmation email with a tracking number so you can track your package’s progress.

  • Delivery Address

Please ensure that your delivery address is accurate and complete when placing your order. We cannot be held responsible for delays or lost packages due to incorrect or incomplete address information. If a package is returned to us due to an incorrect address, we can re-ship it to the correct address at the customer’s expense.

  • INTERNATIONAL SHIPMENTS

For international orders, the recipient is responsible for all import duties, taxes, and fees imposed by the destination country. These additional charges are not included in the item price or shipping cost. We recommend checking with your country’s customs office to determine what these additional costs will be prior to ordering.

  • LOST OR DAMAGED PACKAGES

If your order is lost during shipping, or arrives damaged, please contact our customer service team immediately. We will work with the shipping provider to resolve the issue and, if necessary, send a replacement or issue a refund.

  1. SPECIAL REQUESTS

If you have any special shipping requests or need further assistance with your delivery, please contact our customer support team at the provided contact details below. We are here to help ensure your experience is smooth and satisfactory.

  1. COPYRIGHT CLAIMS

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please inform us by providing a written notice that includes the following information:

  • Your contact information, including name, address, telephone number, and email address.
  • A description of the copyrighted work that you claim has been infringed.
  • A description of where the alleged infringing material is located on the Service.
  • A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  • A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.
  1. TERMINATION

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

  1. GOVERNING LAW

These Terms shall be governed and construed in accordance with the Nigerian law, and any disputes relating to a contract under these terms and conditions shall be subject to the jurisdiction of the courts of Nigeria.

  1. CHANGES

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

  1. DETAILS/CUSTOMER SUPPORT
  2. This site is owned and operated by Libretto Publishers Limited.
  3. We are a company registered with the CAC, and our head office is located at: Office R7, Owode, Lagos Garage, Shopping Complex, Oyo, Oyo State, Nigeria, 211224.
  4. We work offline and online. Our working hours start from 9am to 6pm for both Book Publishing, Printing Services, Bookstore, Marketing/Distribution, Logistics and Consultation.
  5. If you have any questions about these Terms, please contact us by writing to the business address given above, or email to: info@librettong.com | librettong@gmail.com.
  6. Opening Hours: Monday to Friday, 9:00 AM to 6:00 PM (West Africa Time).

Thank you for choosing Libretto Publishers. We hope you find your experience with us enriching and enjoyable.